Successfully completed the Salesforce Supported Virtual Internship Program, a structured training initiative by Bulacan State University, SmartBridge, and Salesforce. The program culminated in a capstone project deploying a full Salesforce Customer 360 CRM solution for a luxury men's tailoring brand.
The capstone implemented five core custom objects Client, Transaction, SKU, Stock, and Outreach with automated workflows using declarative Flows and programmatic Apex, covering order confirmation, loyalty tier updates, and inventory replenishment alerts. A role-based access control model was enforced across Sales, Fulfillment, and Engagement teams, with stringent validation rules ensuring data integrity throughout.